Official Website Address
Our website address is: https://www.hdroptech.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Full Privacy Policy including hDrop App
Thank you for choosing hDrop Technologies Inc. (“hDrop,” “we,” “our,” or “us”). Protecting your information is important to us. This Privacy Policy explains how we collect, use, share, and safeguard personal data when you:
- visit https://www.hdroptech.com (the “Site”);
- use any hDrop-branded mobile or web application (the “Apps”); or
- interact with us at events, in research studies, or through customer support (together, our “Services”).
If you do not agree with the terms, please do not access the Services.
1. Information We Collect
| Category | Examples | How We Collect |
|---|---|---|
| Account & Contact Data | Name, email, phone number, mailing address, password hash | Forms, account registration, customer support |
| User-Generated Content | Comments, reviews, photos, survey responses | Submission fields, uploads |
| Device & Usage Data | IP address, browser type, cookie IDs, pages viewed, app version, installation ID | Automatic logging, cookies, SDKs |
| Location Data | GPS coordinates, city/state | Mobile device permissions, research sensors (with consent) |
| Health & Research Data | Hydration metrics, biometric sensor readings, demographic details | Research Apps & surveys (only after Informed Consent) |
| Payment Data | Last 4 digits of card, transaction ID (no full card data—processed by Stripe/Shopify/etc.) | Secure checkout providers |
We do not knowingly collect data from children under 13. If we learn that we have, we will delete it promptly.
2. How & Why We Use Your Information
| Purpose | Legal Basis* |
|---|---|
| Provide, secure, and troubleshoot our Site & Apps | Contract, Legitimate interest |
| Process orders and ship products | Contract |
| Run giveaways, surveys, or research studies | Consent |
| Improve products, algorithms, and user experience | Legitimate interest; Consent (for research data) |
| Send transactional emails (e.g., password reset, shipping updates) | Contract |
| Send marketing with your opt-in | Consent |
| Comply with legal obligations and enforce our Terms | Legal obligation, Legitimate interest |
*For visitors from the European Economic Area, we rely on the legal bases listed above under the EU GDPR.
3. Cookies & Similar Technologies
We use:
- Strictly Necessary Cookies – site login, cart, CSRF protection.
- Analytics Cookies – Google Analytics to understand aggregate traffic (IP addresses truncated in the EU).
- Preference Cookies – remember display choices for up to one year.
You can manage cookies in your browser settings or opt out of Google Analytics here.
4. When We Share Information
We only disclose personal data:
- Service Providers – e.g., cloud hosting, email delivery, payment processors, spam-filtering (Akismet).
- Research Partners – de-identified or coded study data, as described in each Informed Consent.
- Legal & Safety – to comply with subpoenas, enforce our Terms, or protect users’ vital interests.
- Business Transfers – in connection with a merger, acquisition, or asset sale (we will notify you).
We do not sell or rent your personal data.
5. International Data Transfers
Our servers are located in the United States. If you are accessing the Services from outside the U.S., your data will be transferred to, stored, and processed in the U.S. and possibly other jurisdictions. We rely on Standard Contractual Clauses or other legal mechanisms for such transfers.
6. Data Retention
- Website accounts & comments: retained until you delete your account or request erasure.
- Research study data: retained per the duration stated in the applicable Informed Consent; historical data already collected may be retained for scientific integrity.
- Giveaway entries & marketing opt-ins: retained for 24 months after the campaign, then anonymized or deleted.
We may keep minimal records as required for tax, legal, or security reasons.
7. Your Privacy Rights
Depending on where you live, you may have rights to:
- Access – know what personal data we hold.
- Correction – update inaccurate information.
- Deletion – ask us to erase your data (subject to legal exceptions).
- Portability – receive a copy in machine-readable format.
- Opt-out – stop marketing emails at any time via the unsubscribe link or email us.
- Limit Use of Sensitive Data (California, Virginia).
Send requests to [email protected] or by mail (see §10). We will respond within 30 days (45 days for CCPA).
8. Security
We employ industry-standard safeguards such as HTTPS, encryption at rest, least-privilege access controls, and regular security audits. No system is 100 % secure, but we take reasonable steps to protect your information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced via:
- a banner on the Site or in the App, and/or
- email if you have an account or are enrolled in a study.
Revised policies become effective when posted unless otherwise stated.
10. Contact Us
hDrop Technologies Inc.
2400 Riverfront Drive, APT 427
Little Rock, Arkansas 72202, USA
☎ +1 (501) 707-8167
✉ [email protected] (Preferred)